Returns & Exchanges

At Briarwood Supplies, we stand behind the quality of our products and offer a 30-day return window for items in their original, unused condition. If you are not completely satisfied with your purchase, our streamlined process ensures a quick and easy resolution.

Return Process

• 1.
  Initiate Your Request

  Log into your customer account and navigate to the order history section to select the items you wish to return and receive a Return Authorization number.

• 2.
  Prepare the Package

  Securely pack the items in their original packaging, ensuring all tags and documentation are included to prevent delays in processing.

• 3.
  Ship the Items

  Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location or schedule a pickup.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned goods, we will issue a full refund to your original payment method within 5 to 7 business days.